Integrated Accessibility Standards Regulation

Intent

Let’s Talk Science is committed to ensuring compliance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). The Integrated Accessibility Standards Regulation (Regulation 191/11) (the “IASR”) under the AODA provides standards to increase accessibility for persons with disabilities. The following standards under this regulation apply to Let’s Talk Science: general, information and communications, employment, and design of public spaces. Adherence to the Ontario Human Rights Code and Let’s Talk Science’s Accessible Customer Service Policy (2012) is further supported by this IASR Policy.

Definitions

Accessible Formats – Include but are not limited to large print, recorded audio and electronic formats, braille and other formats usable by persons with disabilities.

Communication Supports – Include but are not limited to captioning, alternative and augmentative communication supports, plain language, sign language and other supports that facilitate effective communications.

Conversion Ready – An electronic or digital format that facilitates conversion into an acceptable format.

Performance Management – Activities related to assessing and improving employee performance, productivity and effectiveness with the goal of facilitating employee success.

Redeployment – The reassignment of employees to other departments or jobs within the organization as an alternative to layoff, when a particular job or department has been eliminated by the organization.

Redeveloped – A planned significant alteration to a public space. It does not include maintenance activities, environmental mitigation or environmental restoration.

General

Accessibility Policy

Let’s Talk Science will develop, implement and maintain policies governing how it will achieve accessibility through these requirements.

Training Requirements (effective January 1, 2016)

Let’s Talk Science will provide training to all Let’s Talk Science employees and volunteers for its employees, volunteers, and other stakeholders who participate in development of Let’s Talk Science policies or who provide goods, services, or facilities in Ontario on behalf of Let’s Talk Science.

Training will include:

  • Let’s Talk Science’s IASR Policy
  • The Ontario Human Rights Code as it relates to people with disabilities
  • The Information and Communications Standard
  • The Employment Standard
  • Applicable components of the Design of Public Spaces Standard

Specialized training on the applicable components of the Design of Public Spaces Standard will also be provided to employees whose responsibilities include management of Let’s Talk Science facilities.

Delivery of training may include any one or more of the following formats: in-person delivery, webinar, on-line material, printed training material, supplemental material and supports such as posters and video clips.

Training will be provided as soon as is reasonably practicable and on an ongoing basis to new employees and as changes to Let’s Talk Science's accessibility policies occur.

Information and Communications Standard

All information and communications materials and services provided by Let’s Talk Science shall follow the principles of dignity, independence, integration and equal opportunity.

Feedback Process (effective January 1, 2016)

Let’s Talk Science will ensure that all feedback processes (both internal and external), including surveys and evaluation forms are made accessible to clients/customers or employees, upon request.

In accordance with the Accessibility Standards for Customer Service, Ontario Regulation 429/07, Let’s Talk Science will make the availability of accessible feedback formats publicly known.

Accessible Formats and Communication Supports (effective January 1, 2017)

Unless deemed unconvertible, Let’s Talk Science will provide or arrange for the provision of accessible formats and communication supports for persons with disabilities, upon request. Accessible formats and communication supports will be provided in a timely manner and at no additional cost to the individual.

Let’s Talk Science will take into account the person's accessibility needs when customizing individual requests and shall consult with the individual making the request to ensure suitability.

Let’s Talk Science will make the availability of accessible formats and communication supports publicly known.

Emergency Procedures, Plans or Public Safety Information (effective January 1, 2012)

Let’s Talk Science will ensure that any safety and emergency information (e.g. evacuation procedures, floor plans etc.) made publicly available is provided, upon request in an accessible format or with appropriate communication supports.

Information and Communications Standard Exceptions

The Information and Communications Standard does not apply to:

  • Products and product labels;
  • Unconvertible information or communications; or
  • Information that the organization does not control either directly or indirectly through a contractual relationship.

Unconvertible Information or Communications

If it is determined, in consultation with the requesting party, that information or communications are unconvertible, Let’s Talk Science will ensure that the individual who made the request is provided with an explanation and a summary of the information.

Let’s Talk Science will classify information or communications as unconvertible where:

  • It is not technically practicable to convert; or
  • The technology required to make the conversion is not readily available.

Employment Standard(effective January 1, 2017 unless otherwise noted)

Recruitment, Assessment and Selection

Let’s Talk Science will notify employees and the public about the availability of accommodation for job applicants who have disabilities. Applicants will be informed that these accommodations are available, upon request, for the interview process and for other candidate selection methods. Where an accommodation is requested, Let’s Talk Science will consult with the applicant and provide or arrange for suitable accommodation.

Successful applicants will be made aware of Let’s Talk Science's policies and supports for accommodating people with disabilities.

Accessible Formats and Communication Supports for Employees

Let’s Talk Science will ensure that employees are aware of our policies for employees with disabilities and any changes to these policies as they occur.

If an employee with a disability requests it, Let’s Talk Science will provide or arrange for the provision of accessible formats and communication supports for the following:

  • Information needed in order to perform his/her job; and
  • Information that is generally available to all employees in the workplace.

Let’s Talk Science will consult with the employee making the request to determine the best way to provide the accessible format or communication support.

Workplace Emergency Response Information (effective January 1, 2012)

Where required, Let’s Talk Science will create individual workplace emergency response information for employees with disabilities. This information will take into account the unique challenges created by the individual's disability and the physical nature of the workplace, and will be created in consultation with the employee.

This information will be reviewed when:

  • The employee moves to a different physical location in the organization;
  • The employee's overall accommodation needs or plans are reviewed; and/or
  • Let’s Talk Science reviews general emergency response policies.

Performance Management and Career Development and Advancement

Let’s Talk Science will consider the accessibility needs of employees with disabilities when implementing performance management processes, or when offering career development or advancement opportunities.

Redeployment

The accessibility needs of employees with disabilities will be taken into account in the event of redeployment.

Design of Public Spaces Standard (effective January 1, 2018)

Let’s Talk Science will endeavour to remove barriers in two (2) areas:

  • Buildings; and
  • Public spaces

Off-Street Accessible Public Parking

Types of Spaces and Access Aisles

Let’s Talk Science will ensure that any newly constructed or redeveloped off-street parking facilities provide the following two (2) types of parking spaces available for persons with disabilities:

Type A – Parking space with a minimum width of 3.4 m; and

Type B – Standard parking space with a minimum width of 2.4 mm.

Access aisles will be provided for all accessible parking spaces and will meet the requirements of the Integrated Accessibility Standards, section 80.35.

Minimums

Let’s Talk Science will ensure that any newly constructed or redeveloped off-street parking facility meets, and where possible exceeds, the required number of accessible parking spaces based on the size of the lot. The number of accessible spaces will be aligned with the requirements specified in the Integrated Accessibility Standards, section 80.36.

Signage

Let’s Talk Science will ensure that the proper signage is provided for each accessible parking space. Type A parking spaces will have signage indicating van accessibility.

Obtaining Services

Waiting Areas

When constructing or redeveloping an existing waiting area, Let’s Talk Science will ensure that a minimum of 3% of the seating is made accessible. Let’s Talk Science will ensure that there will be at least one (1) accessible seat.

Design of Public Spaces Standard Exceptions

There may be times where it is not possible for Let’s Talk Science to meet all technical requirements as outlined within legislation. In these instances, Let’s Talk Science will strive to meet the requirements to the fullest extent to allow for accessible use with particular constraints as addressed in legislation.

Review

This policy will be reviewed regularly to ensure that it is reflective of Let’s Talk Science's current practices and legislative requirements.

Footnote: building infrastructure and design considerations not addressed within the IASR are covered under the Ontario Building Code.